Network and Security Operations Engineer

We are seeking a Security Engineer to be part of a highly motivated team, in a challenging and rewarding environment. The candidate will work as part of a global team and interface directly with internal clients. We expect candidates to be creative, innovative, team oriented and have the ability to work in a fast-paced environment providing Level 2 and 3 technology support and administration for the IT Infrastructure Network and Security Operations Team. Technology support will cover network and security technologies across multiple sites in multiple countries.

Experience Guidelines

• Solid understanding and minimum 5-8 Years of hands on experience with Check Point firewalls
• Familiarity with using and/or troubleshooting issues with Cisco, Arista, Dell and Mellanox switches
• Prioritizing tasks and projects across multiple teams and technologies
• Good Linux background and understanding
• Ability to manage projects, expectations and scope effectively
• Superior customer service and support skills
• Outstanding communication skills over the phone, email and in-person
• Willingness and ability to ramp-up quickly on new technologies and often without formal training
• Knowledge of IPv4 and IPv6 subnetting

Work Environment

• The position will be a hybrid work environment. The candidate will need to be in the office 40-60% (2 or 3 days a week) of the time or as needed for project work
• The position will require the candidate to lift and rack equipment weighing up to 60 pounds
• Candidate will be located at a single office, but will support multiple offices in the area, as well as multiple remote offices in other timezones and countries. Some travel may be required but is not mandatory

Requirements

Qualifications

• Four (4) years of experience in supporting Level 2 Help Desk tickets for Network and Security Operations
• Four (4) years of experience installing and configuring Check Point firewalls, setting up virtual private networks (VPNs), and performing routine upgrades
• Four (4) years of experience designing and supporting layer 3 networks across multiple sites in multiple countries
• Four (4) years of experience of managing all switches and other network devices in the environment
• Four (4) years of experience monitoring security devices and applications for performance problems and provide troubleshooting support for clients / end users
• Previous experience working in the media/entertainment business a plus

Education

• Bachelor’s degree or equivalent experience required
• Should be Cisco certified (CCNA – Mandatory, CCNP – Preferable)
• Checkpoint Certification a plus
• Existing IT support skills and experience commensurate with position requirements