Vice President

Acumatica is hiring a Vice President, Education! The purpose of this role is to manage Acumatica’s education assets worldwide, including curriculum, content, and delivery. These assets are used across a variety of audiences and play a foundational role in both compliance efforts and competency improvements across the partner ecosystem, as well as Acumatica’s end-user customer community. This is a full-time job and reports to the SVP Partner Programs and Strategy.

Responsibilities:

• Become the go-to expert: Working with various subject matter experts in departments across Acumatica, set the appropriate curriculum framework for the delivery of content, and enable the delivery of content through online module, instructor-led online training, and in-person instruction.
• Make Acumatica training materials distinctly “Acumatica”: Orchestrate the harmonization of Curriculum and Content to an Acumatica look-and-feel, standardized across areas, for both Partner training (by partner type) and end-user Customer training. Drive salient decisions on systems including but not limited to LMS, delivery mechanisms for content and content deliverables into “production.”
• Keep Education at the fore of Acumatica’s offerings: Build a plan for how Acumatica ought to move education in the future – remain current on best practices related to Education delivery, create an Acumatica point-of-view and evolve Acumatica’s assets and offerings in line with it.
• Ensure Compliance in a Dispersed Ecosystem: Set the direction and priority for, and execute the day-to-day management of, the plan to maintain badging and compliance as required by the regulatory and legal framework of the Partner Programs.
• Help Partners and Customers Succeed by Staying Current: Create a competency framework against which assets can be created – separately to compliance assets – that offer both partner and customer end-users in various roles a path against which they can continuously improve.
• Measure and Refine, to Continuously Improve: measure effectiveness and improve it over time across all educational assets; continuously analyze the competency of target audiences, making data-driven adjustments for maximum impact.
• Lead and Manage: help a geographically dispersed, functionally diverse team of both direct and indirect reports, and emphasize informed decision-making; interface with the executive team members whose functions contain the subject matter experts and integrate fully the “education team” from education FTEs embedded across functions.
• Bind to Acumatica’s DNA: foster a culture of continuous learning and development within the organization, promoting the value of education and its role in driving business success.

Requirements

• Bachelor's degree in business and 10+ years of SaaS Education.
• 5+ years of experience with ERP education, mid-market, channel sales.
• Experience working with, and delivering key initiatives for, C-level executives.
• Demonstrable experience building an education function for a technology company. B2B SaaS and mid-market ERP both strong pluses.
• Team leadership capability to resolve complex issues through orchestration of resources rather than direct intervention.
• Strong project management skills, with the ability to effectively plan, organize, and execute multiple projects simultaneously.
• Deep understanding of adult learning principles and instructional design, with the ability to develop and deliver effective education programs.
• Demonstrated ability to lead cross-functionally and take overall responsibility for outcomes in collaboration with other functions (e.g., within Partner Strategy & Programs, Marketing, CSMs, Sales, Consulting).
• Ability to manage multiple discrete business functional areas simultaneously, each with unique challenges and stakeholders.
• Comfortable with ambiguity and adaptable to shifting priorities.