Business Development Representative

Job Responsibilities:

• Make outbound calls according to established KPIs.
• Manage written communications (via email, chat, or social media).
• Achieve or exceed results based on KPIs.
• Understand and promote the services of the assigned client.
• Correctly record calls in the client's CRM or assigned tool.
• Follow guidelines and policies according to client expectations and previous training.
• Perform other assigned job tasks.

Requirements

Job Requirements:

1. Language Proficiency: Must have a B2 level of English or higher.
2. Experience:

• At least 6 months of experience handling cold calls.
• 1 year of experience in cold calling or similar positions.
• Experience dealing with clients is preferred.
• Key Skills:
• Good attitude
• Empathy
• Teamwork abilities
• Attention to detail
• Ability to multitask