Engagement Specialist

Who You Are:

You are a proven community manager with a strong marketing and communications background, skilled at engaging individuals and groups. You’re in your element developing and delivering communications in a way that builds trust and loyalty with both internal teams and our amazing creators. Whether you’re administrating a community website, or driving cross-functional collaboration to enhance the overall experience for our global community, you are creative at heart and love to be both inspired and inspiring.

Your Next Challenge:

• Communicating key business needs in a dynamic environment, you’ll design, facilitate translations, and publish compelling content for the community website and multiple channels.
• Identify opportunities for building and maintaining engagement with creators globally - you’re the heartbeat of community, development, and content growth in key regions.
• Build and maintain close relationships with the creator community and understand their requirements & challenges, feeding these back to the business with solutions.
• Conduct ongoing audits of content and user experience on the community website. This involves systematically analysing content, segmentation, traffic and user flows to pinpoint areas for improvement and preparing and implementing recommendations.
• Support the development of enhanced community website functionality; propose improvements and provide feedback on communications to align with our strategic objectives.
• Collaborate closely within the Creator Engagement and the Integrated Marketing team to shape our communication strategy, leveraging your creative ideas and strategies.
• You’ll be at the intersection of global imagery, services, operations, content classification, production, legal, and sales teams on matters involving creators.

What You’ll Need:

• Minimum of 2 years relevant experience
• Experience in marketing/communications
• Proven ability to co-ordinate and communicate professionally at all internal organizational levels, and externally, to drive projects to completion.
• Software: MS Office, Content Management Systems, Google Analytics.
• Must be fluent in written and spoken English.

Nice to Have:

• A second language is an advantage (for example Spanish or Portuguese)
• HTML knowledge

Mental and Physical Demands:

• Frequent communication with others to exchange information.
• Frequent sedentary work that primarily involves sitting/standing; Time of each will vary.
• Constant operation of computer and frequent usage of other office machinery, including (but not limited to) calculator, copy machine, computer printer, etc.
• Frequent repetition of motions and gestures that may include the wrists, hands and/or fingers.
• Constant assessment of accuracy and thoroughness of the work assignment.

There’s a story in every picture, a narrative in every frame.

We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world.

Working at Getty Images

Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals.

We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work.

Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market.

Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours.

Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.