Customer Service

Job Responsibilities:

• Provide support in the development of various operational activities in the accounts/companies of the organization's clients regarding any process in the logistics chain. This support could be through back-office activities and logistics-related calls to monitor the status of the logistics process.
• Report on the status of loads and any other news that arises during the movement of goods.
• Obtain the necessary documentation to complete the assigned logistics activities, whether in the air, maritime, or land fields.
• Meet the goals and expectations set by the client and/or immediate supervisor.
• Follow the responsibilities assigned by the company and your employer in terms of policies, regulations, quality, health, and safety.

Requirements

Job Requirements:

1. Language Proficiency: Non-bilingual candidates won't be considered (English B2 Intermediate - C1).
2. Experience in the BPO industry or customer service (8 months or more).

Skills Required:

• Attention to detail
• Communication
• Active Listening
• Problem-Solving
• Multitasking
• Flexibility

Benefits

• High competitive salary
• Growth opportunities
• Great environment
• Accessible offices (central location)