Fraud Operations Analyst

The Fraud Operations Analyst role supports the development and execution of early upstream fraud detection, prevention, mitigation, and will conduct investigative analysis consistent with established risk model procedures. The position plays an important role as part of daily review of multi transaction types, conducting research, and making appropriate notes supporting next step decisions.

What you'll be doing

• Review daily risk rules alerts and take appropriate account level actions, which could include conducting detailed research on linked accounts creating similar fraud risks
• Summarize and document findings for leadership
• Drive improved performance on established Fraud KPI’s
• Capture trends and support recommendations for enhancing best practices and operating standards
• Assist in resolving customer inquiries related to adverse account actions and with appropriate and timely decisions in respect to maintaining a relationship and/or parting ways, consistent with the Varo user agreement, regulatory and historical account activity.

You'll bring the following required skills and experience

• Ability to multitask, establish priorities with atten...