Technical Support Engineer

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Summary:

The successful candidate will have the opportunity to develop his/her skills and knowledge in cutting-edge specialist technologies within the legal services industry, grow laterally and vertically within a multi-national corporation. You will have direct contacts with professional clients within the legal industry and must demonstrate exceptional professionalism.

No prior legal knowledge is required for this role, although an interest would be advantageous. Full training will be provided upon commencement.

You may occasionally be required to work overtime and on weekends as we support legal proceedings in other regions throughout APAC. There are opportunities to travel overseas for jobs in other regions when circumstances permit.

Responsibilities

• Direct report to Operations Manager and IT Manager
• Arrange daily job allocation
• Assist in the audio and technical set-up and clear-out of Private Diary Cases
• Provide daily support on the technical requirements of audio and transcription systems
• Host and manage the virtual hearing
• Ensure any technical...