Production Support Engineer

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the Team:

In today’s highly competitive retirement market, firms must not only deliver superior customer value, but cater to challenging customer requirements and solve complex problems efficiently. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.

What you will be doing :

• Understanding of customer support processes and tools, follow defined production support processes.
• Interact with customers, product owners, cross-functional engineering teams to troubleshoot issues...