Sales Engineer

As part of the US Aluminum Sales team, the Sales Engineer is responsible for solution selling and servicing accounts while growing and sustaining assigned Midwest sales territory. Territory Base: Wisconsin, Iowa, Michigan, and portions of Indiana.

The ideal candidate will reside in the Indianapolis, IN or Chicago, IL area for ease of travel to customer locations.

This is a remote-based position.

** We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas to maintain residency in the United States. **

Essential Functions/Responsibilities

• Continuously and positively support sales and gross margin.
• Ongoing accurate sales forecasting and budgeting.
• Positively support new product/service introductions.
• Accurate Inventory management (including raw materials), stocking agreements.
• Continuously collect Customer Satisfaction, Customer Intelligence Collection and Customer Activity Documentation.
• Accurate development of financial, business, and strategic analysis for division management.
• Continuously look for opportunities to increase revenues, enhance profits and maximize the utilization of company assets.
• Prepare presentations on business results.
• Continuously provide technical support to customers.
• Accurate and timely trip reporting and internal communication with management utilizing Customer Relationship Management (CRM).

Requirements

Education/Experience

Bachelor’s degree in engineering, business or other related technical discipline or equivalent combination of education and life experiences. Plus 5+ years of related work/sales experience in a technical or process related industry, preferably within the aluminum or foundry industries. Demonstrated success/aptitude in industrial business to business sales is a must. Experience utilizing a CRM tool and/or other reporting functions to document client contact and supporting client operations.

The ideal candidate will reside in the Indianapolis, IN or Chicago, IL area for ease of travel to customer locations.

Knowledge/Skills/Abilities

• Customer Service. Passion for providing a high level of customer service and business development activities along with an in-depth understanding of sales principles and customer service practices. Proven ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback to improve service, and respond to requests for service and assistance. Consistently meet commitments.
• Core People Skills. Able to quickly build effective relationships and work productively in a team environment. Ability to positively interact and work collaboratively with a diverse group of people at all levels of the organization.
• Communication Skills. Ability to communicate clearly, timely and effectively. Must have experience with creating/presenting effective presentations. Ability to influence and negotiate for mutual benefit.
• Computer/Applications Skills. Working knowledge of Microsoft Office Products. Particularly Excel, Word, Outlook, and PowerPoint. Hands on working knowledge of Enterprise Resources Planning (ERP) and Customer Relationship Management (CRM).
• Core Business Skills. Ability to exercise sound judgement with discretion in handling of proprietary and confidential information. Ability to work independently, without significant direction and to use resources effectively to “figure out solutions”. Ability to make appropriate decisions in scope of assigned responsibility. Ability to work under pressure and excel in a fast-paced, self-directed entrepreneurial environment. Ability/knowledge to review specifications in review of customer quotes and customer order accuracy.

Physical/Sensory Requirements
The following physical activities described here are representative of those required by a team member to perform the essential functions of this position. Reasonable accommodation, if feasible, will be made to enable individuals with disabilities to perform the functions of position.

Must be able to sit for long periods-of-time, bend, and reach, use stairs, lift up to 25 pounds occasionally and communicate effectively in English by telephone, in person and in writing. Effectively use a personal computer, office equipment and telephone.

Working Environment
While performing the essential responsibilities of this position, team member works within an office and the manufacturing environment. Personal Protective Equipment (PPE) is required within the manufacturing environment. Team member while in the manufacturing environment is regularly exposed to noise, heat, and cold environmental conditions.