Local Support Specialist

Join Our Team as a Local Support Specialist at RateHawk!

Are you passionate about travel and tech? Do you speak Polish and English fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.

Requirements

What You'll Do:

• Help Our Partners: Take calls and provide initial advice to our B2B partners in Polish.
• Provide Updates: Keep our partners informed about ongoing cases and provide regular updates.
• Lend a Hand: Assist other operation teams with communication in Polish.
• Handle Inquiries: Respond to information requests from B2B partners.
• Record Details: Document all your work in our CRM system.

What We're Looking For:

• Language Skills: Advanced level of English and Polish – you’ll need to speak and write fluently.
• Quick Learner: Ability to grasp new information quickly and focus on results.
• Multi-Tasker: Capable of juggling multiple tasks and handling stress with ease.
• Empathetic: A strong sense of empathy is essential.
• Travel Industry Experience: Exper...