Are you ready to get ahead in your career?
- We want to empower you turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
What are you accountable for?
- Lead the team to deliver well-differentiated customer experience in a Maxis Concept Store primarily by showcasing digital lifestyle solutions through in-store demonstrations and being a solutions advisor to the customers.
- Ensure consistent high standards in terms of creating a dynamic retail store environment, cultivate the culture of constant innovation/experimentation and contribute in facilitating a constantly learning and sharing culture with active collaboration with the team members and key stakeholders.
- Develop the team for Expert-level solutioning, providing personalized conversations with customers to enrich customer’s lifestyle and instrumental in delivering end-to-end walk-out-working experience .
- Build a new retail environment enabled with Experiential journey demonstrating relevant solutions to create excitement for customers at every engagement opportunity leveraging both ‘digital’ and ‘physical’ capabilities and customer insights.
- Drive constant learning and exposure to various external partners/solutions providers, advanced retail technologies in terms of delivering of lifestyle solutions and adapt to the world beyond conventional telecommunications.
- Be a great ambassador of Maxis with fully customer oriented mind-set and a champion in delivering unmatched customer experience.
What do you need to have for this role?
- Post Graduate Certificate / Diploma(Bachelor’s Degree Preferred)
- Total Work Experience:1 year and above.
- Total Relevant Experience: Experience in showcasing and conducting demonstrations preferred.
- Tech savvy and computer literate.
- Proficient in Microsoft Office.
- Excellent communication, written and interpersonal skills.
- Strong verbal and written English language.
- Obsessed with customers, hospitality, passionate about sales, competitive spirit, and understands people through interactive conversations.
- Mandarin-speaking is an added advantage.
- Personal traits: Positive, Passionate, Collaborative, Creative, A self-starter, Ability to perform under pressure in a challenging environment, a team player and leadership qualities.
- Curious about technology and lifestyle (eg. Music, gaming, travel and wellness).
- No fraud cases/blacklist history.
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
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