Product Analyst

RecargaPay is the Super App that simplifies everyday payments for consumers and SMEs in Brazil.

The platform streamlines payments for over 7 million Brazilians by consolidating credit and debit cards, instant payments like Pix, and Open Finance, on a mission to democratize mobile payments and financial services in Brazil.

Featuring services such as bill payments, mobile top-ups, public transportation, installment plans, and loans, designed with convenience, low cost and flexibility in mind. RecargaPay is changing the way both banked and unbanked Brazilians make their everyday payments and access their financial services.

We are looking for a Product Analyst to help us map and understand new improvements for our team. Your responsibilities include gathering feedback from various sources to continuously improve user experience and customer satisfaction, analyzing metrics and interpreting data trends, handling production issues, and working closely with the development team. You will identify areas for process improvements and automation, collaborate with internal stakeholders and external vendors to understand process challenges, and create process improvements.

Responsibilities:

• Develop a deep understanding of the RecargaPay ecosystem and be able to identify and communicate the impact of features and product releases across the product.
• Translate product roadmap features into well-defined product requirements, including functionalities, user stories, and acceptance test criteria.
• Conduct stand-up meetings, backlog refinement, planning, and other meetings as needed to execute product requirements.
• Work in an agile environment and continuously review business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks.
• Define and communicate the overarching vision, objectives, goals, and minimum viable product (MVP) requirements.
• Specify and refine requirements—from conception to launch—working closely with engineering (and other functions depending on the domain, such as design, data science, credit, finance).
• Assist in the creation and management of the product roadmap.
• Collaborate with stakeholders and partner areas through fluid communication.
• Measure and monitor product metrics.
• Provide actionable insights to help the product team understand trends, market dynamics, and user behaviors.
• Design A/B experiments to guide product direction with iterative innovation and measurement.
• Explore data to find actionable insights and make product recommendations through funnels, cohort analyses, and long-term trend investigations.
• Analyze market data, trends, and behaviors.
• Work closely with the Product and engineering teams.
• Incorporate feature requests into the product roadmap.
• Refine and prioritize the backlog.
• Develop user stories and help shape the product vision and roadmap.
• Define sprint goals.
• Write acceptance tests.
• Plan releases and updates.
• Ensure product delivery is of the highest quality.
• Track work progress and resolve production issues during sprints.
• Analyze user preferences and requests.
• Refine our agile methodology based on results and customer feedback.
• Verify and analyze metrics and conversion rates daily.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Work experience as a Product Analyst or similar role.
• Experience in Digital Payments.
• Experience in bill payment arrangements (for vertical analyst role).
• Experience with A/B testing, tracking, and reporting relevant metrics.
• Familiarity with Agile is a plus.
• Proficiency in SQL and practical knowledge of BI/Reporting tools.
• Ability to work with minimal supervision to strategically prioritize responsibilities with good judgment.
• Ability to work effectively with cross-functional teams in a matrix organization.
• English or Spanish is a plus.

Benefits

• Medical and Dental assistance without co-participation;
• Life insurance;
• Flexible Meal voucher - Flash;
• TotalPass;
• Home office assistance - monthly deposit in the RecargaPay app for personal use;
• Spanish classes;
• Educational partnerships;
• Discount in Universities for Undergraduate, Graduate and MBA courses;
• Anywhere office - work from wherever you want.

Diversity & Inclusion at RecargaPay
Diversity is part of our DNA and we are in constant search for representativeness and evolution. We believe that our employees should be who they are, and that is what makes them unique in their roles - regardless of gender, religion, disabilities, LGBTQI+, ethnicity, generations and different experiences. And we are looking for people who are authentic and free to co-create a more inclusive and innovative company and society. Does it sound like you?

About the use of your Data

The candidate, when sending a resume with personal and professional data to participate in the RecargaPay recruitment and selection process, is aware that the data will be used for the necessary analyzes and validations throughout the recruitment process and for hiring, if necessary, as well how you authorize RecargaPay to share curriculum data with other companies in the RecargaPay group if opportunities arise according to the candidate's profile.

In compliance with Law 13.709 / 18, LGPD - General Data Protection Law, the candidate may request the update, rectification and modification of their information during the recruitment and selection process, or, even, request the non-use of data under the terms the terms of applicable law.