Salesforce CPQ Architect

About Highspot

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role

The Salesforce CPQ Architect will serve as a trusted advisor to the business, driving solutions that promote product modeling and pricing best practices with other system architects, business/technical subject matter experts. This role includes analyzing business processes and business systems for inefficiencies, providing hands-on technical leadership to develop scalable Salesforce CPQ solutions. Reporting to the Director of Revenue Technology within the Revenue Strategy and Operations organization, this role focuses on technical product architecture and development, supporting the GTM strategy through system administration, infrastructure, and security.

About You

You are an innovative and collaborative professional with a deep understanding of sales business processes and Salesforce CPQ (Steelbrick). Your expertise lies in systems, process design and implementation, while working closely with business stakeholders to build robust, scalable, and flexible solution architectures. You excel in designing prototypes, building proof of concepts, and creating architecture roadmaps. With a breadth and depth of CPQ experience and best practices, you lead solution design, development, and management of Salesforce CPQ systems. You demonstrate the ability to partner across all levels of the organization, drive results, resolve problems, and make strategic decisions, facilitating organizational change and adaptation.

What You'll Do

• Stakeholder Management

• Collaborate with sales, finance, and operations teams to gather requirements and align with business objectives.

• Understand and implement product pricing methods within Quote-to-Cash processes.

• Provide functional support for billing processes, enhancing efficiency and automation.

• Recommend improvements to systems and processes to enhance efficiency and automation.

• Technical Leadership, Solution Architecture, and Process Improvement

• Design, prototype, build, and support Salesforce CPQ/Steelbrick solutions.

• Lead technical design sessions, create user stories, and develop aligned technical documentation.

• Translate business requirements into system functionality and configure Salesforce CPQ features (e.g., Product Bundles, Quote Templates, Price Rules, Approval Processes).

• Project and Change Management

• Drive integration solution lifecycles from conception to post-launch support.

• Conduct needs analysis to minimize revisions and ensure alignment with business needs.

• Support change management activities for program rollouts in collaboration with Operations, Enablement, and other teams.

• Quality Assurance and Testing

• Ensure Salesforce CPQ solutions meet quality standards through functional, regression, and user acceptance testing.

• Support monthly close processes to ensure timely delivery of quotes and orders.

• Create and maintain detailed technical documentation based on design specifications.

Your Background

• Bachelor's Degree in Computer Science, Engineering, MIS, or a related discipline.
• 6+ years of hands-on technical experience in Quote to Cash processes, including at least 2, full Salesforce CPQ implementation and development knowledge (JS, APEX, and VisualForce).
• Salesforce.com certifications (Administrator, Advanced Administrator, CPQ Specialist).
• Proficient in Salesforce Data Loader, Workbench and Excel for data analysis and quality initiatives.
• Detail-oriented, organized, self-motivated team player with strong interpersonal skills.
• Excellent presentation and communication skills, including experience with senior leadership engagements.

This position is available remote, in the following locations

• Alberta, Canada - Remote

• British Columbia - Remote

• Ontario - Remote

Base salary range: $126,000 - $196,000 CAD. Employees are eligible to receive stock options and may also receive other forms of compensation.

The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.

Highspot also offers the following employee benefits for this position:

-Comprehensive medical, dental, vision, disability, and life benefits

-Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting

-Flexible PTO

-Generous Holiday Schedule + 5 Days for Annual Holiday Week

-Quarterly Recharge Fridays (paid days off for mental health recharge)

-Flexible work schedules

-Access to Coaches and Therapists through Modern Health

-2 Volunteer days per year

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Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of any grounds protected by applicable human rights legislation, which may include age, ancestry, citizenship, color, ethnicity, family status, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disabilities, political belief, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button."