Lead Production Support Engineer

About Clear Street:

Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets.

We started from scratch by building a completely cloud-native clearing and custody system designed for today’s complex, global market. Clear Street’s proprietary prime brokerage platform adds significant efficiency to the market, while focusing on minimizing risk, redundancy, and cost for clients. Our goal is to create a single source-of-truth platform for every asset class, in every country, and in any currency.

By combining highly-skilled product and engineering talent with seasoned finance professionals, we are building the essentials to compete in today’s fast-paced markets.

The Team:

Clear Street’s mission is to become a single-source platform that serves a variety of investor types across multiple asset classes on a global scale. The Clear Street U.K. team is bringing

Clear Street’s established equities, options, and fixed-income prime brokerage business to a new market. Clear Street is building out its Securities Finance, Futures Trading and Execution platforms from the ground up. Members of the team have the unique opportunity in the industry to contribute to the large scale, sophisticated trading systems on a modern and scalable technology stack from scratch.

The Role:

We are seeking a Lead Support Engineer for Clear Street UK. Initially, the role will support the trading desk, execution, and stock loan business, with the potential to expand to other functions as the business grows. This opportunity allows an experienced support engineer to start and build a support team from ground up while gaining a comprehensive understanding of all functions across the bank. Responsibilities include providing tech support to all business areas, such as the trading desk and production plant monitoring, and assisting with user queries. You will work closely with traders, customers, vendors and counterparties. This role demands presence in the office.

Requirements:

• At least eight (8) years of professional banking/financial services experience in support, particularly with fast paced environment and large-scale applications.
• Experience in scripting and SQL.
• Experience in incident management and debugging.
• Experience in integration testing and test automation.
• Good communication and coordination skills with ability to speak to end users and traders.

We Offer:

At Clear Street, we offer competitive compensation packages and benefits. Our belief has always been that we are better as a business when we are all together in person. As such, we are requiring employees to be in the office a minimum of three days per week.

Our top priority is our people. We’re continuously investing in a culture that promotes collaboration. We help each other through challenges and celebrate each other’s successes. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse — in ideas, in cultures, and in experiences. We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer. #LI-Hybrid