Renovations Operations Associate

• Responsible for interacting by email with lenders, contractors and/or field inspectors to ascertain the required documents and/or information

• Responsible for collaborating with onshore stakeholders via email and phone calls

• Responsible for scheduling and expediting site inspections with inspectors across the United States

• Responsible to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate

with outside parties

• Responsible for obtaining pending documents and/or information and updating the system with the information

provided by the lenders, contractors, and field inspectors

• Responsible for communicating with the clients through email

• Follow schedule adherence

• Obtain a quality score of 98.5% or above

Requirements

• Bachelor’s Degree or equivalent Required Skills

• Must have excellent written communication skills (with accurate grammar and punctuation)

• Must have the ability to read and respond to the client’s emails following effective business email writing etiquettes

• Must have excellent verbal communication skills with fluent English and neutral accent

• Must have good analytical and cognitive skills

• Must have an eye for attention to detail

• Must have minimum 30 wpm speed with the ability to talk over the phone