Product Operations Manager

Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the largest ecommerce brands in the world.

We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support on every channel.

We can automate 60% of a brand’s support so that agents can focus on high-value conversations and driving sales. Plus, we offer purpose-built marketing tools to help merchants convert more shoppers into customers, driving GMV.

About Product Operations at Gorgias

• At Gorgias, Product, Design & Engineering teams work cross-functionally with GTM functions, think “whole product”. As our Product Operations Manager, you will be foundational member of the P&E Ops teams which we hope to grow very soon.
• What is Product Operations at Gorgias? Product Ops functions vary from one company to another and is a new function for growing SaaS organization. At Gorgias we believe P&E Operations...