About the Role:

Upgrade is seeking an Deposit Control Manager to join our team in Phoenix, AZ. Reporting to the Oversight Senior Director, this individual contributor role will ensure consistency in meeting business and regulatory requirements. This will be achieved through coordination, execution and supervision of controls framework as it pertains to deposit accounts.

What You’ll Do:

• Act FAST to problem-solve and deliver solutions based on business need
• Be a product and service subject matter expert
• Collaborate with partners and stakeholders to drive inclusivity, adherence, and engagement both internally to the department and to Upgrade as a whole
• Manage and uphold the documentation required to evidence first line of defense (FLOD) supervision of all deposit operations activities
• Partner with both internal and external business partners to prepare for audits and exams
• Report and investigate identified risks raised by the business, Compliance, Legal, and Auditors
• Address and escalate potential deviations from regulatory and procedural compliance
• Collaborate with First Line Business Managers and Compliance to provide sound, practical g...