Web Application Developer Support

We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.

As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.

What does a day in the life as a Web Application Developer Support look like?

• Add supplier in tires, what type of tire in US
• Add API keys credentials sample issue
• Assisting customer on the backend, creating widget on customer site, navigating website
• Wheels tire solution backend, ecommerce platform for tires, this is what they need to sell in dealership
• Supporting client's website, how to embed widget to their site, web developing Support the platform is the main task
• Pricing changes in website like supporting client's widget, such as pricing of tires
• Embedding widget to the website

What are the required qualifications of Web Application Developer Support?

• At least 2 years technical support for website applications or platforms

• Experience with troubleshooting computer issues and updating website details

• Knowledgeable with API

• Understanding of HTML and CSS

• Familiarity or knowledgeable with automotive tires is a plus

• Prefers with background in coding or can read codes for errors

• Ability to create websites is an advantage

Ninja Perks and Benefits

*Full time employees

● Competitive compensation

● Adherence to government-mandated benefits

● Retirement Savings Program with Company Matching

● Life Insurance

● HMO on day 1

● Paid time off, birthday leave

● Bonus and incentive plans

● Opportunities for skills training and personal and professional development

● Employee Referral Program

● Beautiful office space (for onsite employees)

● Free lunch provided daily (for onsite employees)

Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.