Advisory Solution Consultant - SPM

Create and contribute to sales campaigns focused on Strategic Portfolio Management (SPM) by providing product and industry insight.

• Serve as a thought leader on Strategic Portfolio Management (SPM) product suite for ServiceNow
• Collaborate closely with sales teams to identify potential technical champions within client organizations and develop strategies to engage and nurture these individuals.
  • Provide technical guidance, training, and support to empower champions in advocating for our solutions.
  • Drive initiatives to cultivate a network of enthusiastic advocates who promote our products/services within their organizations, ultimately enhancing client satisfaction and driving business growth.
• Solve problems and demonstrate value by architecting customer solutions.
• Establish and maintain strong alignment with Product Management and Engineering teams (“the BU”) to provide and advocate for product enhancements, break-fix, roadmap additions and to relay feedback from the field and customers.
• Support enablement to ecosystem members including but not limited to Solution Consultants and Sellers to demonstrate the value of SPM product suite.
• Leverage your Technical Expertise and Business Acumen to support the generation and maturity of the SPM product suite pipeline.
• Facilitate customer workshops to accelerate customer adoption, mature pipeline, and retain customers.
• Contribute to and maintain a showcase of SPM product suite solutions created on the ServiceNow platform.
• Assist sales personnel in qualifying of customer opportunities, validating customer needs and requirements, and performing business value assessments.
• Demonstrate solutions, both standard and - where strategically and financially appropriate - tailored to customers and prospects.
• Respond to requests for information, proposals, quotes (RFIs, RFPs, RFQs)
• Scope and deliver Proof of Value engagements with customers and prospects, when deemed strategically and financially appropriate.
• Support Marketing led events – e.g., conferences (Gartner, Knowledge, ServiceNow submits), trade shows, webinars.
• Remain current on competitive analysis and understanding of how-to best position ServiceNow SPM product suite to ensure we keep ahead of opportunities and obstacles.
• Understand the business and technical problems addressed by the SPM product suite including but not limited to key regulations, business drivers, evolving business needs.
• Travel Required

Requirements

To be successful in this role, we need someone who has the following:

· 5+ years of Enterprise level Pre-Sales Engineering (or similar) experience within SaaS environment

· Proven experience in Agile frameworks (e.g., Scrum, Kanban).

· Experience working in cross-functional teams and understanding Agile team roles and responsibilities.

· Analytical mindset with a focus on data-driven decision making and strong problem-solving skills as well as a passion for technology.

· Strong knowledge of software development lifecycle (SDLC) and Agile practices.

· Familiarity with tools and platforms commonly used in Agile environments (e.g., Jira, Confluence, Azure DevOps).

· Experience with Agile coaching or training.

· Ability to management multiple engagements simultaneously.

· Exceptional communication and presentation skills, including technical and business concepts

· Exceptional communication and presentation skills, including technical and business concepts associated with strategy, application, project, program and portfolio management.

· Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow ecosystem.

· A strong understanding of the PPM market and Project Management related business processes

· Familiarity with specific industries including understanding of regulatory and compliance requirements for companies operating in (Technology, Media, Telecommunications)

· Preferred Certifications:

o Certified ScrumMaster (CSM), Certified Agile Practitioner, or similar Agile certifications.

o Technical certifications related to the company's products or industry (e.g., AWS, Azure, ServiceNow).