Remote Customer Support

Are you passionate about creating the perfect music playlist? Apply for this exciting opportunity today!

ModSquad has partnered with a leading music streaming service and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team.

This is a fully remote opportunity. As a member of this team, you will respond to customer inquiries via inbound web messages in Chinese.

Please note: In order to ensure adequate proficiency, qualified applicants will be required to complete language assessments in Chinese and English.

Orientation Hours, Production Hours and Project Commitments (All times in Pacific Time):

• 40 hours per week are required for the 8-week orientation period:
• - Orientation phase 1: 4 weeks, 4 AM - 1PM
• - Orientation phase 2: 4 weeks, self scheduled between the hours of 7 AM - 10 PM
• Production: Daily, 7 AM - 10 PM
• If you need help making the time zone conversion, this is a great tool: [https://www.worldtimebuddy.com/>. Just use 'Sacramento, California' as your first location and select your location to convert the Orientation, Nesting, and Pro...