Account Manager

We're a leader in e-commerce, specialized in high-quality branded products across various categories!

Established 8 years ago, we operate five locations across the US and is headquartered in the Minneapolis area. With an office in the Middle East handling key technical and administrative functions, we're recognized as one of the fastest-growing e-commerce companies in the US. Committed to expanding its customer base, we're actively enhancing its partnerships with brands, vendors, and suppliers while also focusing on growing its proprietary brand on numerous online marketplaces

As the Account Manager at Voadera, you will play a critical role in growing the value of the accounts you manage. You will shape the strategic direction of partner relationships, oversee marketing and sales efforts, upsell and cross-sell, negotiate better prices, and drive the brand’s sales. Your work will directly influence the growth and success of our company’s ambitious goals, laying a strong foundation for future leadership roles within Voadera

What will you do?

• Maintain vibrant, continual dialogue with partners, keeping them happy, anticipating their needs, gathering feedback, and pinpointing mutual growth avenues
• Spearhead advantageous negotiations,ensuring beneficial terms and cultivating lasting goodwill.
• Develop and leverage strong relationships with partners to understand their needs and identify opportunities for pselling and cross-selling.
• Oversee and take ownership of the onboarding process for new partners, ensuring all requirements are metAddress and resolve escalated purchase order, logistics, payment, or marketing issues, ensuring swift and satisfactory outcomes for both Voadera and our partners.
• Pilot key meetings and discussions, reinforcing our marketing strategies and sales agenda and gather feedback.
• Collaborate with the marketing team to improve marketing strategies that elevate partner sales performance, leveraging cross-functional expertise to maximize the impact of our campaigns
• Increase Partner sales by ensuring optimized marketing efforts as well as marketplace optimization
• Provide exceptional service and support to address partner issues and concerns promptly
• Analyze performance metrics and market trends to continuously improve partner engagement and sales strategies
• Conduct regular performance reviews and provide actionable insights to partners
• Implement data-driven decision-making, including conducting A/B tests and integrating all marketing platforms, to optimize account performance
• Maintain expert knowledge of Amazon Seller Central, including backend management and compliance with policies to resolve typical escalations and issues
• Optimize and grow accounts through different initiatives such as adding marketplaces better marketing, new releases, external marketing etc
• Drive process improvements within the partner management and sales cycle
• Maintained accurate and up-to-date records of partner interactions and transactions through our CRM

Impacts of your resutls are:

• Strengthen the company's market position by expanding the partner network through referrals of current satisfied partners
• Achieved a high rate of partner renewals and contract extensions
• Increase company profitability through growing accounts and better pricing
• Identified and capitalized on upselling and cross-selling opportunities

Requirements

• Proven experience in managing an Amazon account such as marketing strategies, purchasing, logistics, and backend compliance
• English level of B2 - C1
• Proficiency in E-commerce marketplaces and dynamics, particularly Amazon
• Ability to analyze performance metrics and market trends
• Proven track record in partner relationship management
• Strong negotiation skills and the ability to upsell and cross-sell effectively
• Excellent communication and interpersonal skills for building relationships
• Familiarity with CRM systems and sales software tools
• Bachelor's degree in Marketing, Business, or a related field is preferred

Benefits

• Remote job opportunity for you to work without worries of an office life!
• Full-time job with a contract to make sure you and us are a partnership!
• Compensation in USD in the range of 1800 - 2300
• Growth Opportunities: We invest in your success through training and education, prioritizing promotion from within
• Product Perks: Free and discounted products, including the newest releases
• Unlimited PTO
• A Fun and Flexible Environment: Collaborate with a driven team that values camaraderie, team spirit, joy, creativity, and remarkable success
• Leaders in Compensation Packages: We reward our A players with compensation well above the market range

Meet our Values

• Great Character: We act in a god-fearing manner and display proper etiquette when interacting with others
• Competitive Greatness: We have a sense of urgency to do great things, be our best, and always move forward
• Value Driven: We are resourceful and do the best with what we have
• Team Spirit: We hustle, work collaboratively with high morale, and foster a great sense of camaraderie