Onboarding Coordinator

Ready for your next challenge? If you have office experience, a knack for problem-solving and an eye for detail, our Onboarding Executive role might be the perfect fit for you...

How will I spend my time in this role?

• Ensure industry flows and processes are completed in accordance with set KPI's;
• Ensure supply information is received promptly and customer is billed accurately from the beginning;
• Support the Industry Operations Team in achieving collaborative goals to improve KPI's;
• Develop electricity processes to support business and team growth;
• Build and maintain effective relationships with internal teams and external stakeholders to encourage wok is always completed within SLA's;
• Problem solving to follow queries through to completion.

What skills/experience do I need to be successful?

• You should have experience working in an office environment;
• Worked with computers and can demonstrate a strong level of computer literacy;
• Acute eye for detail ensuring all work is performed with the highest levels of accuracy and all required forms of due diligence are upheld.

What sets us apart?

• Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
• Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Check out all our benefits here
• Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

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