Director, Infrastructure Engineering

VGS is the world's leader in payment tokenization. Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more. We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities.

VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity.

We are looking for a well-versed and passionate engineering manager to lead the Infrastructure team. This position will directly report to the Head of Platform Engineering.

We’re seeking individuals with an equal flair for creative problem-solving, enthusiasm for new technologies, and a desire to contribute to our product. You will likely be successful in this role if you identify with the following traits: attention to detail, problem solver, customer-oriented, versatile, resilient, and confident. If all of this sounds interesting to you, we’d love to hear from you.

What you will be doing at VGS...

• Collaborate with engineering and product leadership to develop and implement a cloud strategy that is aligned with business goals and objectives.
• Evaluate new tools and technologies to uplevel cloud infrastructure.
• Help senior leadership to execute on the cloud strategy.
• Lead the architecture and design of a highly available, resilient, secure, scalable and reliable cloud infrastructure.
• Lead infrastructure engineering team to implement the architecture using Infrastructure-as-Code (IaC) tools like Terraform.
• Manage a geographically dispersed team to deliver 24x7 incident response.
• Provide governance and ownership of the Incident Management process.
• Work closely with program management to define quarterly roadmap and sprint plans and provide regular program updates to all stakeholders.
• Collaborate with cross-functional teams to resolve any dependencies and contribute to building a holistic cloud infrastructure.
• Participate in the Cloud infrastructure budget planning process.
• Optimize cloud infrastructure costs to meet desired goals and objectives.
• Grow, mentor and develop a team of hardworking and motivated engineers.
• Be a part of a team that believes in the core values of transparency, collaboration, grit, and humility. We go above and beyond what is required to do the right thing for our customers and the company, and we have fun while doing all this!

What we are looking for from you (Requirements)...

• 10+ years experience in engineering management and agile program management.
• Hands-on experience in cloud infrastructure architecture, design and development in a Cloud SaaS environment.
• Solid understanding of AWS Cloud, cloud-native architecture, microservices, CI/CD CircleCI, Argo), GitOps, APIs and API Gateway, Docker, Kubernetes (EKS), Kafka (MSK), and AWS services.
• Strong experience in Observability solutions using Grafana, Honeycomb and Open Telemetry.
• Strong written and verbal communication skills.

$165,000 - $200,000 a year

What you get from us...

• Flexible work hours and flexible PTO

• Competitive health benefits

• VGS stock options

• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)

• Life & disability insurance

• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)

• Global parental leave program

• Employee Assistance Program

• Home Internet reimbursement

• New hire home office set up allowance

• Professional learning reimbursement