The Inbound Operations Advisor will provide operational and administrative sales support to all members of the Inbound Sales team, including management. The successful candidate will be a highly organised self-starter who can not only follow instructions accurately and on time, but also take responsibility for driving support efficiency and suggesting new ideas and processes for improvement. This is a broad role requiring a high degree of initiative and is likely to cover areas including: general operational support and administration, sales reporting, escalations/complaints and inbound/outbound calls.
Salary: £23,302.50 per annum Location: London Working Hours: Monday to Friday – 9:00 - 17:30
- Day to day administration and operational sales support to the Inbound Sales Team
- Working closely with the sales team department manager to drive process improvement across.
- Ensure customer escalations, disputes and failed orders are dealt with in a timely manner, which may require speaking to customers.
- Create sales and operational reports as requested by line manager or Head of Channel.
- Working closely with our fulfilment team to assist in following up on accou...
Daisy Communications
UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services, constantly growing teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition
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