Patrique Mercier Recruitment is currently hiring for a German Speaking Customer Service position with a major technology company. This exciting opportunity gives you the chance to work in sunny Greece while providing top-notch customer service.
As a German Speaking Customer Service representative, you will be responsible for delivering exceptional support to German-speaking customers. You will handle customer inquiries, resolve issues, and ensure customer satisfaction through various communication channels.
Joining our client's team means working with a reputable technology company and being part of a multicultural and dynamic work environment in Greece. You will have opportunities to develop your language skills, enhance your customer service abilities, and grow your career.
Responsibilities
- Assist German-speaking customers with their inquiries and provide effective solutions
- Deliver excellent customer service through phone, email, and chat
- Address and resolve customer complaints promptly and professionally
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to achieve customer satisfaction goals
- Stay up-to-date with company products, services, and policies
- Follow established procedures and adhere to quality standards
Requirements
- Fluency in German and English, both written and spoken
- Previous customer service experience, preferably in a technology-related field
- Excellent verbal and written communication skills
- Strong problem-solving abilities and empathy towards customers
- Ability to multitask and work efficiently in a fast-paced environment
- Attention to detail and commitment to providing exceptional customer service
- Proficiency in using computer systems and software applications
- Willingness to work in Greece
- Valid European Passport or ID
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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Patrique Mercier Recruitment
Leading agency for candidates seeking jobs in their native language in other countries, specializing in social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications
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