Senior Product Manager

About the role

As a Product Manager, you will be responsible for our cloud-based POS, with a focus on payment-related topics. You will play an essential role in business development, working to improve our core product, the POS application, and finding solutions that encompass hardware, payment, and software issues for our customers.

To succeed in this role, you need to be a self-starter who loves to take ownership, who is used to a data-driven approach to product management, and capable of presenting and defending your ideas to management. You know how to tackle complex problems, effectively prioritize your roadmap, and create easy solutions with a great user experience. Your ability to translate customer needs into easy-to-understand narratives for the team ensures that we create a great product together that solves real-life problems for our merchants.

Together with the product team, our designers, and engineers, you will be responsible for shaping the product management and business development of this domain and report directly to the Head of Product.

What you will do

• Work in a cross-functional team of engineers, QA, and designers to develop a Point of Sale product for thousands of ready2order merchants
• Be the expert about how our product and individual features work, what small business owners need in a POS solution, and how the product can be improved in the future
• Be responsible for outlining roadmaps and strategies for our new products and features, defining requirements, goals, and constraints, all while iterating on potential solutions
• Focus on finding and integrating new payment solutions into our product
• Conduct user and market research in multiple industries to understand current requirements and predict future needs
• Represent your products at a senior level to align resource allocation and prioritization of initiatives
• Identify engineering challenges and opportunities to leverage our platform in collaboration with engineering leads from various business domains

What makes you ready for us

• Live our core values: Customer-centricity, Teamwork, Ownership, Open Mindedness
• Strong analytical skills and the ability to balance qualitative and quantitative insights to make informed business decisions
• Strong problem-solving abilities to create easy solutions for complex problems
• At least three years of experience in digital product management
• Experience working in cross-functional and remote teams
• Great facilitation and collaboration skills, as well as technical affinity, to gather relevant feedback and input from different views and create the best possible outcome from these ideas.
• Technical proficiency to understand our product's logic and discuss implementation ideas with developers.
• Great communication skills to create easily understandable narratives for the team and to defend your ideas in front of senior management
• Fluent in English, our corporate language, and German to communicate directly with our customers
• Ideally, experience in FinTech, working on cloud-based POS, payment, or financial services
• Ideally, experience in working in a scale-up environment

About Us

ready2order specializes in the development and distribution of innovative cloud software solutions in the POS and payment sector for small businesses. Founded in 2015, the FinTech now serves over 15,000 customers in Germany,Austria and Switzerland. In line with its remote-first culture, the nearly 100 employees work both at the headquarters in Vienna and throughout Europe.

Since July 2023 ready2order has been part of the international Zucchetti Group. With more than 8,000 people, an international network of 2,000 partners worldwide, and over 700,000 customers, Zucchetti Group is one of the leading Italian IT companies. The solution portfolio includes HR solutions from workforce planning, time management, etc. to multiple POS and ERP solutions for diverse industries including retail, hospitality, hotel, manufacturing, healthcare, and many more.

What makes us ready for you

• We put trust in our people and their skills by giving them the opportunity to take ownership and have a direct impact on the product and the business
• We are a group of open-minded team players who help and support each other, also during challenging times
• Remote working while still valuing personal relationships is key to us - we provide you with the equipment to work from home as well as great office space in Vienna
• Choose your equipment - are you team Mac or team Windows?

We are obligated to indicate the minimum gross salary as per the collective agreement in Austria, which is EUR 44.000 per year. Of course, we are willing to pay a higher salary depending on qualifications and experience.

If that sounds exciting to you, apply to join our team and help us get ready2order to the next level!

We are looking forward to getting to know you!

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