Salesforce Delivery Director

As NeuraFlash's Delivery Director, you will:

• Perform as one of NeuraFlash’s leading Enterprise Program Management, Engagement Management, and Solution Delivery experts
• Lead enterprise-level engagements (large brands, $1M+, etc.) with a hands-on approach, providing direction, guidance, and approaches to engagement management, project management, and architects
• Implement and oversee the quality of our deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance across customer engagements
• Drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology, and reusable assets
• Work in close partnership with our Engagement Management team to improve our ability to deliver complex solutions to our largest customers
• Provide executive-level Business Consulting and Pre-Sales support
• Work hand-in-hand with our CEO, Sales team, and our Practice Leaders on consulting and pre-sales activities
• Conduct situational assessments of our customer’s business goals
• Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture, and IT operating models
• Evaluate and advise on the transformation operating model by leveraging Salesforce standard tools and techniques for developing recommendations for our customers
• Develop and present key findings, POV, recommendations, progress updates, and run executive reviews
• Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale
• Acquire and maintain all applicable Salesforce Certifications
• Travel up to 50% for customer projects and company events
• Be a NeuraFlash evangelist in the Salesforce Community, and help us cultivate a company culture of success (company and personal) and fun

Requirements:

• 10+ years of consulting experience in delivery leadership relative to iterative software development as a Program Lead, Engagement Lead, and similar roles leading complex projects
• 5+ years of experience leading capabilities and/or groups of (up to) 50+ individuals
• 5+ years of experience selling and delivering business solutions on the Salesforce platform
• Demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds
• Experience in all phases of services delivery, software development, and testing life cycles
• Expert in agile software delivery methodologies: Scrum, Kanban, SAFe, and Lean
• Expert at project delivery, including all aspects of program management and the SDLC
• Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
• Experience with building out project and program teams, and organizing programs for success
• Experienced management with a strong history of mentoring others
• Demonstrated track record of writing SOWs, reviewing proposals with clients, and negotiating contracts; along with expert business operations experience (e.g., invoicing, margins, utilization, etc.)