Atlassian Delivery Solutions Architect

A Goldman Sachs | Everstone company, Cprime is a global consulting firm helping transforming businesses get in sync. Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. We help visionary business leaders compose solutions, execute implementations, and exceed against business goals. With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations. Cprime is headquartered in the San Francisco Bay Area with offices in Cary (NC), Los Angeles, and outside Philadelphia. We are also growing our global footprint in Canada, United Kingdom, Ukraine, India, and Australia.

As the largest Atlassian Platinum Solution Partner, Cprime is committed to helping our clients to best utilize their Atlassian products and tools, from assessment and design, to configuration, and all the way to enterprise scaling. Our team is made up of Atlassian and Agile certified experts who have combined technical and functional expertise and who can bridge both process and tools to build technology solutions. We are invested in growing and developing our talented people through learning opportunities, growth opportunities, and diverse projects.

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Cprime US has adopted a remote-first/full-remote work environment from most US-based locations. Occasionally, our teams have the option to meet in-person for team meetings, collaboration, or social events.

The Cprime Atlassian Delivery Solutions Architect provides specific delivery skills in your specific area of implementation needs. The Solution Architect is a focused delivery resource to implement high-quality solutions in an iterative manner. This person works closely with the customer to align on solution planning and delivery.

What you will do:

• Install, configure, maintain, administer, and enhance Jira Core, Jira Software, Confluence, Jira Service Desk, and key 3rd party add-ons
• Help guide and maintain the organization of data in Jira and Confluence
• Work with customers to enable custom workflows, fields, screens, dashboards, and reports
• Create and manage complex components including project workflows, screen schemes, permission schemes, and notification schemes
• Advise on best practices configuration and recommendations to avoid common pitfalls and challenges
• Experience installing and configuring add-ons for Atlassian Products to provide enhanced capabilities
• Provide user-based training to groups and users on Jira and Confluence usage, administration, and operational user and maintenance of the system
• Provide support as required to client administrators and users to ensure the success of the implemented solution

Qualifications and Skills:

• 3-5 years of experience with configuration and administration of Atlassian Products such as Jira Core, Jira Software, Confluence, and key 3rd party add-ons
• Conceptual and practical understanding of SDLC and Agile Frameworks
• Ability to work independently with minimal guidance in a fast-paced environment
• Ability to manage multiple clients and deliverables at any given time through effective time management and planning
• Strong work ethic and the ability to work with diverse teams across different time zones

Education and Certifications:

• Bachelor’s degree in Computer Science or related field
• Atlassian certifications are highly desirable
• SAFe, ITIL, and/or Agile certifications are highly desirable

$134,000 - $160,000 a year

Compensation at Cprime varies depending on a wide array of factors, which may include but are not limited to the role, skill set, and level of experience. As required by local law, Cprime provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, New Jersey, Rhode Island, or Washington as set forth above.

Benefits (Salaried employees):

Medical/Vision/Dental: Cprime offers plans through Cigna.

Paid Holidays: Cprime provides ten (10) paid standard Holidays.

Paid Time Off or Vacation: Cprime provides up to seventeen (19) days of paid time off per year (to be used for both vacation and/or sick time).

Parental Leave: Cprime provides four (4) weeks of paid parental leave if certain eligibility requirements are met.

Retirement Plans: Cprime offers the opportunity to participate in our 401(K) plan. Employees are eligible to enroll thirty (30) days after their official start date. A company match may be offered annually on a discretionary basis if certain eligibility requirements are met.

Other Compensation: Our bonus programs reward our people for their achievements and their contributions to our business. Cprime provides a monthly cell phone stipend and an annual health and wellness stipend to all full-time employees.

Benefits (Hourly employees):

Medical/Vision/Dental: Cprime offers plans through Cigna.

Sick Leave: Cprime provides the statutory required sick leave depending on the state of residence.

Retirement Plans: Cprime offers the opportunity to participate in our 401(K) plan. Employees are eligible to enroll thirty (30) days after their official start date.

What We Believe In

At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement

Cprime is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.