HR Operations Specialist

Letters Management:
 Prepare and issue a variety of customised letters including employment, address, personal
visa, warning, termination & other letters based on specific employee requests.
 Coordinate with HRBP & managers to gather necessary information and obtain approvals for
letter issuance.
 Review existing letter templates, formats, and processes to identify opportunities for
standardization & simplification. Also, maintain a library of standardized letter templates.
 Handle the helpdesk ticketing system and provide quality timely response to employees and
candidates.
Mass Onboarding:
 Validate the Offer inputs shared by Merchant BU, generate offer letter PDFs and send it
across for signature from both parties
 Generate acceptance report and initiate the prejoining formalities(BGV, Onboarding and
Welcome mails)
 Connect with Managers/HRBPs to get the Confirmed joiners and activate them in HCMS
system.
 Ensure there are enough checks and balances in place for data accuracy

Desired Experience:
 Exposure to HR Operations Life Cycle processes
 1 – 2 year of relevant HR Operations experience (preferably of a start...