POSITION SUMMARY:
We are seeking an experienced and strategic Account Executive to join our team. As VP, Account Management, you would be responsible for developing and growing a portfolio of accounts across the Brand Channel and company.
KEY JOB RESPONSIBILITIES:
· In depth understanding of Sago products and services and how to customize these products for different business customer segments through a deep understanding of customer needs and requirements.
· Manage an existing portfolio of clients with revenues in excess of 5MM+ and maintain profitability expectations.
· Identify and build strong relationships with influencers/decision makers within client organization to develop new business.
· Develop annual sales plan to produce aggressive year-over-year growth and effectively manage profit/pricing expectations.
· Utilize knowledge of accounts and existing data to analyze and forecast account performance.
· Achieve and/or exceed quarterly revenue, and profit targets and lead indicator performance metrics.
- Identifies new sales opportunities and drive revenue by acquiring new clients/brands, expanding into new departments within existing account and/or reviving lapsed customers.
- Develop insightful proposals and delivers strategic sales communications; consult with clients on sample design and business issues.
- Provide superior customer service by working with internal teams to execute project specifications and deliver quality results to clients; resolving sales or delivery issues; managing bid requests by working with the bid team to delegate and provide clear instructions on bidding, and ensuring proper and timely delivery of bid to client.
· Work closely with Sales leadership to ensure all account strategy is aligned with company goals and objectives.
· Provide client feedback and industry input to improve current products and innovative client tools/products.
· Deliver results that produce high levels of client satisfaction and loyalty
Requirements
CORE COMPETENCIES:
· Strong interpersonal and communication skills to engage with clients
· Ability to identify customer needs and recommend appropriate solutions
· Excellent negotiation and persuasion skills
· Strategic thinking and problem-solving abilities
· Proficient in analyzing sales data and market trends
Education/Experience/Computer Skills
· Bachelors’ degree or equivalent experience required.
· Must have 10+ years of experience working in a market research environment, combined with strong knowledge of qualitative and quantitative data collection methodologies
· Strong knowledge of Microsoft Office
Sago
Sago is the global research and data partner that connects human answers to business questions
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