Marketing Operations Manager

About Uphold

The Web3 economy will redefine how financial value is held and transacted - with much activity shifting towards blockchain networks and digital assets.

Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets and acts as a Regulated Gateway to the Web3 economy.

Featuring integrations with 26 blockchain networks and a robust trading engine connected to 30 underlying venues, the platform allows users to trade ‘Anything-to-Anything’ while enjoying keen pricing and deep liquidity.

Uphold has completed more than 120 million transactions worth $40 billion from 10 million customers in over 150 countries.

Both people and companies need to access this exciting Web3 world, but it can be technically demanding and time-consuming.

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.

The opportunity:

In this role, you will be the primary business process steward for marketing campaigns. You will optimize our campaign orchestration to ensure marketing and launch programs are executed flawlessly, on time and with key KPIs in place. This role will collaborate with several other groups including marketing, CRM, acquisition, design, innovation and product. You will play a critical role in streamlining marketing operations, improving efficiency, and ensuring the smooth execution of marketing campaigns. You will report to the CMO.

What you’ll be doing primarily:

• Maintain comprehensive calendar and status on all marketing efforts and campaigns in market and upcoming

• Provide daily, weekly and monthly visibility of activities

• Shepherd marketing initiatives across multiple channels

• Be the conduit that connects all marketing elements to deliver a successful campaign

• Ability to remove blockers for the teams and employ creative solutions to maintain campaigns, momentum and deliver on time

• Collaborating, and managing the execution of fully integrated marketing campaigns

• Actively identify and remove obstacles preventing our Marketing teams from getting successful campaigns to market

• Provide feedback into and continuously help improve the process

• Create and manage a consolidated marketing timetable that ensures everyone is aware of and understands the delivery timetable and that marketing is executed in a timely manner

• To help establish and communicate the importance of product availability.Working deeply with the product organization to identify and maintain firm launch dates.

• You must be an evangelist for delivery discipline

Required qualifications:

• 5+ years experience in marketing, operations

• Incredibly organized and deadline driven

• Demonstrated expertise in collaborating, building trust, and partnership with Marketing Managers and execution teams

• Embodies a growth mindset, constantly seeking out new opportunities for learning and development of self and others.

• Excellent communication, interpersonal, and project management skills

• Crypto experience and knowledge a plus

Bonus if you have:

• Experience in financial service industry

• Knowledge of cryptocurrencies and/or blockchain technologies.

What we have to offer you:

• Innovation & Impact: Be a part of driving innovation and making meaningful impact in a stimulating environment. Work on cutting-edge projects.

• Competitive Compensation: We offer a salary, stock options, performance-based bonuses, and comprehensive benefits.

• Strong Company Culture: Join a supportive and positive work environment built on shared values of integrity, teamwork, accountability, and excellence.

• Global All-Hands Calls: Regular sessions to share updates and strategize.

• Development: Opportunities for training and mentorship programs.

• Flexibility: We are a hybrid home/office culture.

• Inclusive & Diverse Environment: Different perspectives are valued.

Benefits:

• Annual bonus program based on individual, team and company performance.
• Home office stipend to support the setup of a productive home office.
• Generous PTO, healthcare coverage, and employee assistance programs.
• Interesting and fun events and celebrations.
• Foodie culture and well-stocked office kitchen.

Join our team and embark on a fulfilling career where you'll have the opportunity to grow, innovate, and contribute to something meaningful. Come and be a part of our talented team!

If this job isn’t exactly what you are looking for, visit our careers page to check out all our exciting opportunities.

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.