Customer Service Advisor

This role sits with one of Daisy Communications brands - XLN for Small Business

Salary: £22,308.00 per annum Location: Sheffield Working Hours: Monday to Friday, between the hours of 9:00 – 17:30 (37.5 hours per week)

Key responsibilities:

• Ensuring all queries are dealt with promptly and professionally.
• Ensuring data is always captured accurately.
• Handling inbound calls to maintain & add value to our current client base.
• Promoting the full range of products & services available on every call.
• Delivering world class service.
• Taking ownership & responsibility for enquiries and resolving any issues.

Requirements

• Enjoy working in a fast-paced, sociable, fun environment.
• A confident communicator – we want people who can have great conversations with our customers.
• Passionate individuals with the willingness to take ownership of the call.
• A team player who works well with others and has a love for delivering service.