Senior Implementation QA Analyst

The Opportunity:

We are seeking a highly skilled and motivated Lead Implementation QA Analyst to join our dynamic team. This is a fantastic opportunity for an experienced QA professional to take a leadership role in ensuring the quality and success of our implementations. As the Lead Implementation QA Analyst, you will play a critical role in our testing process, working closely with the Implementation team to deliver high-quality solutions that meet our clients' needs.

What you will do:

• Lead QA Activities: Oversee and lead the QA activities for client implementation projects, ensuring that all deliverables meet the required quality standards.
• Test Planning and Strategy: Develop comprehensive test plans and strategies for new implementations and enhancements, including defining test objectives, scope, and criteria.
• Test Case Design and Execution: Design, review, and execute detailed test cases based on functional requirements. Ensure thorough coverage of test scenarios.
• Defect Management: Identify, document, and track defects throughout the testing lifecycle. Work closely with Implementation /PS teams to resolve issues and ensure timely delivery of fixes.
• Continuous Improvement: Continuously improve QA processes and methodologies to enhance efficiency, effectiveness, and coverage.
• Team Leadership: Mentor and guide a team of QA analysts, providing support, training, and performance feedback.
• Collaboration: Collaborate with Implementation, Solution Consultants, project managers, business analysts, and other stakeholders to ensure alignment on project goals and quality standards.
• Reporting and Metrics: Generate and present detailed QA reports and metrics to project stakeholders, highlighting key findings, risks, and recommendations.
• User Acceptance Testing (UAT): Coordinate and support UAT activities with clients, ensuring successful validation of implementations.
• Risk Assessment: Conduct risk assessments and provide mitigation strategies to address potential quality issues in implementation projects.

Who you are:

You are an experienced QA analyst with a strong background in testing and quality assurance. You have excellent analytical skills, a keen eye for detail, and a passion for ensuring the highest standards of quality. You are a natural leader who can mentor and guide a team of QA analysts, and you thrive in a collaborative environment where you can work closely with developers, project managers, and other stakeholders.

• Bachelor’s degree in a related field.
• Minimum of 5 years of experience in quality assurance, with at least 2 years in a lead or senior QA role.
• Proficient in QA methodologies, tools, and processes. Experience with test automation tools is a plus.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Proven ability to lead and mentor a team of QA analysts.
• Excellent verbal and written communication skills. Ability to articulate complex technical concepts to non-technical stakeholders.
• Strong interpersonal skills with the ability to work effectively in a collaborative team environment.
• Good to have knowledge of finance industry
• Knowledge of Python
• Relevant QA certifications (e.g., ISTQB) are a plus.

What We Offer:

• Private Medical Insurance
• Private Provident Fund
• 26 days of annual leave
• 5 days paid sick leave
• Breakfast and snacks
• Smoothie Fridays

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment

Our Values:

• Client excellence
• Innovation
• Integrity
• Empowerment