Collections Specialist

Our Journey at Keep:

At Keep, we embarked on a mission started by a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

About the Role:
In this role, you will be responsible for ensuring compliance with applicable regulations and Keep's financial policies and procedures. You will play a key part in managing delinquent accounts, negotiating repayment options with customers, and working to bring accounts current while maximizing charge-off recoveries. You'll be handling both inbound and outbound calls efficiently in a blended call center environment and managing emails with attention to detail. Yo...