Senior/Staff Program Manager

Embark on a transformative career with Safran Passenger Innovations, where we are forging an unparalleled in-flight entertainment ecosystem. As an innovative company we design and engineer world-class In-Flight Entertainment and Connectivity (IFEC) solutions. Our products are constantly evolving, solving complex media distribution, playback, and networking problems in a secure, demanding on-wing environment. Safran IFEC products are utilized by many of the world’s premier air carriers. Step aboard and help us by creating the best in-flight experiences for today and beyond!

Job Summary

As a Program Manager, you'll oversee the delivery and performance of our Products and Services, while building strong customer relationships. From program inception to delivery and beyond, you'll manage multiple projects, collaborate across departments, and ensure projects stay on track. You will have an opportunity to partner with cross-functional groups to ensure a successful delivery of our IFE products and services. If you're ready to drive innovation and be a key player in our Customer Management organization, this role is for you.

Team Summary

Our Program Management team prioritizes customer relationships, operational excellence, and attention to detail. We focus on understanding our RAVE Systems (Products) and Internal Systems to deliver efficient solutions. Each team member plays a crucial role, impacting our overall performance. Together, we work collaboratively to achieve our goals and deliver exceptional results.

Duties and Responsibilities:

• Oversee product and service performance, ensuring quality and customer satisfaction
• Manage design and development processes from program inception to product delivery
• Daily maintenance and performance management for product and service deliveries
• Drive project schedule and adjust execution strategies for on-time delivery
• Oversee external and internal data preparation and collection for projects
• Prepare cost justifications, recommend priorities, generate schedules, and develop solutions to customer issues
• Represent the company in customer meetings and provide management with insights

Requirements

• Bachelor’s Degree or equivalent experience in a related field
• 6+ years of experience in a program or project management role
• Experience with the delivery and management of products and services
• Experience with fostering strong relationships with external customers
• Experience with project management or project scheduling
• Experience working with cross-functional groups

Benefits

The starting pay range for this position is $98,000 to $144,000 per year however, base pay offered may vary depending on skills, experience, job-related knowledge and location.

In addition to a comprehensive package of health benefits that include company contributions, Safran Passenger Innovations offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:

• A home allowance to elevate your home workspace
• Discretionary bonus program
• Future financial security with a 401(k) program with company match
• Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown
• Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off