You are very customer-oriented and have experience in this field. 🤝
You speak Danish fluently or at least, Norwegian fluently in addition to English. 💬
You have a particular interest for sport and outdoor industry ? ⛷️
Have a look on our new job ad! ⬇️
Join our customer service team, where you'll deliver efficient and consistent service from start to finish, supported by your expertise and enthusiasm. Your role will include:
- Providing excellent proactive customer service by building strong relationships and ensuring seamless communication both internally and externally.
- Ensuring all customer needs are met and opportunities maximized by accurately interpreting and actioning instructions and requests.
- Processing customer orders accurately in our IT systems, meeting all SLAs, and upselling additional products and services where appropriate.
- Taking ownership of all orders to ensure they are completed on time and in full, keeping customers informed professionally and honestly.
- Establishing and maintaining good communication channels with customers and colleagues to address any problems and issues.
- Achieving individual and team targets, objectives, and personal development goals.
- Supporting colleagues as needed and identifying opportunities to enhance existing practices.
Join us and make a difference in delivering exceptional customer service!
Requirements
- Languages: Fluency in Danish (or Norwegian) and English
- IT Skills: Good knowledge of Excel, knowledge of SAP is a plus
- Skills:
- Effective interpersonal and communication skills
- Excellent attention to detail
- Be able to work well as part of a team whilst also having the ability to work on own initiative and be self-motivated
- Strong customer focus
- Proactive
- Ability to thrive in a sale driven team environment
- Highly organised with a “can-do” attitude
- Experience and passion for the Sports and Outdoor Industry with focus on Golf and Winter Sport
Salomon
Salomon is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson
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