Director, People Systems (HR)

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.

The Director, People Systems leads a techno-functional team of business system analysts and program managers responsible for tech-enabled business process transformation. You will translate business strategy into products that deliver frustration-free experiences to active and prospective Zscaler employees, in partnership with People and Culture (P&C) leaders, IT and Finance.

You will report to the VP, People Operations and will be based in San Jose or Seattle, coming in to the office 3x a week.

Responsibilities:

• Partner with P&C leaders to discover our needs and outcomes, then translate these into product features.
• Partner with the IT organization to deploy products and features. Collaborate with IT to define a product roadmap for delivering a world-class employee experience. Explore new products to anticipate and deliver to future needs.
• Lead a configuration team to manage business setup configuration across all People and Culture systems.
• Be the primary contact for IT for infrastructure projects, supporting with requirements definitions, UAT, and end-user enablement for the automation delivered to Zscaler.
• Design and operate the change management and communications of process changes, systems upgrades and enhancements.
• Develop service analytics, and provide insights to People Team that generates unique ideas for program improvements.

What We're Looking for (Minimum Qualifications)

• 10+ years' experience in HR systems and operations, 5+ years' experience leading teams.
• Implementation and operational expertise in the latest HR technologies, including HCM, ATS, Talent Management, Compensation, and Case Management.
• Inspired by innovation and automation and inspired by delighting customers by delivering solutions.

What Will Make You Stand Out (Preferred Qualifications)

• Systems expertise in Workday, Greenhouse, and ServiceNow.
• Excellent business, leadership, and HR experience and ability to work in faced paced environment.
• Manage a portfolio of projects, adapting and flexibility to shift priorities.

#LI-Hybrid #LI-AT4

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!