Quality Assurance Analyst

Overview of the role:

Join us at PolicyMe! We're modernizing insurance and we'd like your help. The Canadian insurance landscape has remained largely unchanged for decades and we are in the process of changing that. We're a remote-first, Toronto-based startup with big ambitions.

PolicyMe is looking to add a Quality Assurance Analyst - Manual Testing to join our small but mighty QA team, to support the releases of our future product innovations. You'll gain expertise testing new products in the InsurTech space and building out a QA program that ensures the robustness of our front-end customer experience and back-end systems.

What you'll be doing:

• Assist in building comprehensive testing plans with the QA team and design test cases for assessing each feature's readiness for deployment
• Manage all aspects of the test plan to enable an on-time launch, including independently executing all test cases, documenting progress for traceability purposes and communicating testing statuses to key stakeholders (engineering, product, customer success etc.)
• Work with QA, product and engineering teams to identify possible new tools or internal features that can improve QA testing quality and speed
• Support developers to improve automated testing, ensuring new features are added to our automated regression testing suite
• Work with product managers to identify which bugs must be resolved before deployment and which are not critical path
• Help develop and execute a structured process for triaging bugs identified across the organization
• Detail out bugs to support resolution with the engineering team, including bug replication and root cause analysis

What we are looking for:

• Quality assurance experience: You preferably have 2-3 years of experience conducting quality assurance testing for web-based platforms.

• Comfort doing a lot of manual testing: You are going to have to test a lot of new features! You understand that this can be very exciting, but also requires you to do repetitive tests from time to time to ensure deployment is ready. You are familiar with developing and executing manual test cases across devices and browsers.

• Attention to detail: You are a safe pair of hands and can thoroughly think through all niche scenarios to test based on how our customers use our product.

• Comfort with technical topics: While you don't need to know how to code, you will need to be comfortable becoming familiar with technical topics. You are someone who doesn't shy away from complexity and can build a deep understanding of our systems.

• Fast learner: You are able to ramp up quickly on new topics and ask clarifying questions to deepen your understanding of a given product feature.

• Strong communication: You are able to articulate key test status updates, test findings and QA program updates to a diverse audience, from walking through bug details with developers to summarizing testing progress to function leads.

• Drive Initiatives: You are able to always look for new and better solutions to existing challenges.

Reports To: QA Manager

Why join us:

• Generous PTO - 20 vacation days
• Access to stock options and a comprehensive benefits plan
• A remote-first team with company paid, in-person socials and the option to work from our Toronto-based office
• Resources to help your professional development, including an L&D budget, performance reviews twice a year and ongoing feedback to ensure you reach your highest potential
• Work with an empathetic, high-performing team in a flexible, results-oriented environment

About PolicyMe:

PolicyMe is a Venture-Backed InsurTech startup on a mission to put families first, protecting them with the honest and uncomplicated life insurance they deserve. Through technology, PolicyMe is streamlining the traditional insurance process, removing barriers and inefficiencies to deliver a fully-underwritten life insurance policy that families deserve but with fewer steps and lower costs. PolicyMe makes it easy to get a quote and apply for term life insurance online in 20 minutes or less. Since our launch in 2018, we have grown exponentially, selling over $1 billion in life insurance coverage to Canadians.

PolicyMe was also most recently voted as one of Canada's 50 Most Impactful Companies of 2021, and has been mentioned in BetaKit, National Post, the Global & Mail, Global News and more. If you're interested in being considered for this opportunity, please submit a resume.

Commitment to Equal Opportunity:

PolicyMe is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Accessibility Statement:

PolicyMe is dedicated to ensuring an accessible experience for all candidates. If you require accommodations during the application process, please let us know in the "Additional Information" section of the job application. We are committed to working with you to provide support and make reasonable adjustments throughout the process.