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PolicyMe is a Venture-Backed InsurTech startup on a mission to modernize insurance and deliver a fully-underwritten insurance policy that families deserve with fewer steps and lower costs.
Overview of the role:
Join us at PolicyMe! We're modernizing life insurance and we'd like your help. Life insurance is a $1T industry that has remained largely unchanged for decades and we are in the process of changing that. We're a remote-first, Toronto-based startup with big ambitions. PolicyMe is seeking a motivated Licensed Life Insurance Advisor to join our team!
On a typical day, you’ll be educating our customers on their insurance needs by answering challenging questions, dealing with advanced customer cases, and guiding them through our different products. You will be on the front lines of PolicyMe: managing all inbound leads through their policy applications, and ensuring they get the coverage they need (and feel good about the process) via phone, SMS and email!
How it is different from a typical insurance advisor role:
This is an opportunity to be part of a dynamic and rapidly growing startup, with opportunity for upward mobility. Be involved in discussions across the organization on how to streamline operations, improve the customer experience and build innovative insurance products. Ride a wave of industry disruption, instead of fighting against it!
Reports To: Customer Success Manager
Salary Range: $60,000 - $70,000 base + variable comp based on targets
A Licensed life insurance agent that holds a valid LLQP license
1 to 4 years of experience in the insurance or related industry
The ability to dissect and communicate complex concepts to our customers
The desire to work as a team and share actionable feedback that will guide operational and strategic improvements
Enthusiasm for talking to people, over the phone, by email or on chat!
A natural conversationalist - you keep the conversation flowing and are a pleasure for our clients to speak to!
Lots of empathy, especially when it comes to speaking about health conditions or private financial situations
A self-starter, someone who can take ambiguity from customers and their team, and produce amazing results
A willingness to understand and live PolicyMe’s core values when it comes to advice on what a customer needs and what products are best suited to meet those needs
Nice to haves include bilingualism in French as well as holding a Quebec Life Insurance License
Please note: This is a full-time position (40 hours per week) with 1-weekend shift per month. As a standard procedure for audit compliance, this position is subject to credit checks, background checks, and reference checks.
About PolicyMe:
PolicyMe is a Venture-Backed InsurTech startup on a mission to put families first, protecting them with the honest and uncomplicated life insurance they deserve. Through technology, PolicyMe is streamlining the traditional insurance process, removing barriers and inefficiencies to deliver a fully-underwritten life insurance policy that families deserve but with fewer steps and lower costs. PolicyMe makes it easy to get a quote and apply for term life insurance online in 20 minutes or less. Since our launch in 2018, we have grown exponentially, selling over $1 billion in life insurance coverage to Canadians.
PolicyMe was also most recently voted as one of Canada's 50 Most Impactful Companies of 2021, and has been mentioned in BetaKit, National Post, the Global & Mail, Global News and more. If you're interested in being considered for this opportunity, please submit a resume.
Commitment to Equal Opportunity:
PolicyMe is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Accessibility Statement:
PolicyMe is dedicated to ensuring an accessible experience for all candidates. If you require accommodations during the application process, please let us know in the "Additional Information" section of the job application. We are committed to working with you to provide support and make reasonable adjustments throughout the process.
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