Senior Engineer

Who We Are

HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and screenless devices, such as mobile phones, desktop browsers, media players, audio devices, and even automotive systems.

The Platform has an extensive on-prem and cloud-hosted device infrastructure that uses data science-driven performance and quality of experience analytics to collect over 100+ performance experience KPIs out of the box and provide performance analysis and monitoring across the engineering cycle. The Platform's advanced capabilities enable leading global enterprises to achieve an improved digital experience, faster triage, and cost efficiency.

‍About the Role

This is a senior position on the HeadSpin India Software Engineering team. The team will be responsible for collaborating with other engineering teams both in a customer support role and in designing, implementing and deploying high-quality code in support of the HeadSpin platform and product. In this role, you will be responsible for developing software using Software Development Life Cycle best practices and you will collaborate with members of HeadSpin across product, engineering, and support functions to build a stable and performant product.

What you’ll do

• Work closely with support teams to address and resolve issues in a timely manner.
• Write technical documentation for engineering and support teams.
• Create engineering tickets with technical specifications and steps for reproduction.
• Design, develop, and maintain high-quality, performant, and secure software applications using Python and Go.
• Effectively communicate technical subject matter to non-technical audiences.
• Review and provide feedback on code reviews to ensure high code quality and alignment with product vision and goals.
• Work with other team members to design and deliver software solutions in a distributed system environment.
• Participate in agile development processes including sprint planning, daily stand-ups and sprint retrospectives.
• Mentor junior engineers.

Necessarily skills

• Deep knowledge of Python or Go.
• Excellent problem-solving skills to solve sophisticated issues.
• Ability to work in macOS and Linux command-line environments with experience compiling, debugging, and deploying programs on the command line and in remote development environments.
• Experience with AWS or other cloud deployment environments.
• Understanding of and experience using source control software such as git.
• Experience with back-end development and technologies, including:
• MySQL
• Understanding of REST APIs and HTTP
• WebSockets
• Experience developing and debugging multi threaded applications.
• Able to read and implement technical specifications.
• Able to collaborate on developing project specifications.
• Able to communicate technical details to non-technical support staff in a solutions-oriented manner.

Bonus points

• Understanding and experience of mobile app technologies on platforms such as:
  • Android, iOS
• Understanding of test automation technologies such as:
  • Appium, Selenium
• Familiarity with Node.js
• Experience with Docker or other container technologies.

Required Experience

• 5 years experience of working in a backend software engineering role.

Required education

• BE in Computer Science or Information Science or MCA