Czech Speaker in Call Center

Patrique Mercier Recruitment is currently seeking a Czech-speaking professional to join a call center in sunny Greece. This is an exciting opportunity to work in a dynamic and vibrant environment while utilizing your language skills.

As a Czech speaker in the call center, you will be responsible for providing exceptional customer service to Czech-speaking customers. This includes answering customer inquiries, assisting with product information, managing and resolving issues, and ensuring customer satisfaction.

Joining our team means becoming part of a supportive and multicultural work environment. You will have the opportunity to work with a diverse team and gain valuable experience in the customer service industry.

Responsibilities

• Handle customer inquiries and provide support through phone, email, and chat
• Assist customers with product information, order processing, and issue resolution
• Ensure timely and accurate resolution of customer issues
• Maintain detailed and accurate records of customer interactions
• Collaborate with team members to optimize customer service processes
• Stay up-to-date on product knowledge and industry trends
• Adhere to quality standard...