Account Manager

Due to significant growth, we are searching for an Account Manager, who will be responsible for managing projects across multiple client accounts and maintaining these relationships. The Account Manager will be responsible for the day-to-day management of all projects from commencement to completion within the client accounts to which they are assigned. The ideal candidate would be proven at delivering digital projects and campaigns.

Responsibilities

• A pivotal role in the agency team delivering campaigns for healthcare clients
• Manage the day-to-day relationship with clients and proactively spot new opportunities for clients
• Ownership of discrete accounts and projects under the guidance of an Account Director, translate briefs into action, monitor progress and ensure delivery of desired results
• Understand clients’ business sectors and closely monitor competitors
• Provide recommendations to optimise campaigns based on analysis of performance
• Manage Veeva PromoMats approval process where appropriate on behalf of clients

Requirements

• Experience in a healthcare agency delivering multi-channel communication solutions
• Experience in Healthcare (POM & consumer) essential
• A creative and analytical mind, with a proven ability to interpret large amounts of information
• Proactive and highly organised, with excellent project management skills and a proven ability to multi-task
• Excellent interpersonal, verbal and written communication skills
• Experience with pharma approval software systems desired
• Ability to work both on own initiative and as part of a team
• High level customer relationship management skills with a proven ability to develop and maintain customer relationships
• Media scheduling experience would be of benefit
• Veeva PromoMats