Associate Manager - Collection Operations & Vendor Management

Job Responsibilities:
 Responsible to manager vendor and its staff onboarding.
 Create processes, reviews and monitoring policies to identify risk and devise operational process.
 Identify, develop and continuously improve collections process to ensure overall efficiency
 Develop in an in-depth understanding collections SOP and drive implementation
 Accountable for designing and implementing Compliance & Controls for collections unit in line with regulatory guidelines.
 Vendor Billing and Expense Management
 Managing expense and lead systemic (technology) enhancements.
 Handling automation projects, expense planning and management. Formulating collection policy and processes.
 Effective and robust Vendor Management processes and policy. Manage and drive units’ productivity and performance through balance scorecards
 Enhancing the core collections systems with new technological advancements

Functional Competencies:
 Business Acumen: Analyse the effectiveness of the processes on a day-to-day basis and course correct. Has deep sense of ground reality and leverages it to achieve results.
 Analytical: Drive specific process efficiency metrics ...