Business Development Representative

What's the opportunity? 🤔

As a Business Development Representative, you will play a critical role in driving revenue growth for the Intercom Sales organization through effective pipeline generation. Our role is to lay the foundation for Intercom Sales by engaging with prospects and customers, and helping them understand the value of Intercom through creative & engaging prospecting.

We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Intercom, and to push themselves outside of their comfort zones to achieve goals they never thought would be possible. In joining the Business Development team at Intercom, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales.

As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact. We’re looking for a teammate to do the same!

What will I be doing? 🚀

• Creating and prioritizing strategic target account lists.
• Generating new business pipeline for Account Executives through cold calling, email, social etc.
• Following up and creating value to Marketing Qualified Leads (MQLs).
• Providing a great experience for Intercom’s prospective customers.
• Maintaining an up-to-date knowledge of our product and its value to customers.
• Demonstrating an ability to attract new customers.
• Working with cross functional teams to improve business processes.
• Engaging in team development and mentoring.

What skills do I need? 📖

• Strong desire to build a career in Sales, you want to be in an Account Executive or closing role in the future.
• 2+ year of customer-facing work experience (Sales and/or SaaS experience is a +).
• Operational Excellence - You can use your time in an effective and efficient manner to complete revenue driving activities, you can quickly identify where to focus your efforts to drive more pipeline.
• Competitive Landscape & Industry Knowledge is crucial. You’ll bring an understanding of the SaaS landscape and our target verticals. You always want to stay on top of the lastest news & industry trends.
• Prospecting skills (cold calling, email, social) - You know how to leverage modern sales engagement tools to deliver prospect engagement across multiple channels (phone, email, LinkedIn).
• Communication - You can articulate your thoughts and express ideas effectively using verbal, written and non-verbal communication skills (to inform, instruct, and persuade), to different audiences. You listen effectively and love to partner and collaborate with your peers.
• Growth Mindset - You’re self-aware and understand both your strengths and weaknesses. You understand every day is an opportunity to be 1% better than the day before. You proactively seek feedback.
• Results Oriented - You bring a never settle approach to quota, progression and team development. Results oriented BDRs are hungry to succeed and raise the bar.

Bonus skills & attributes 🙌

• Bachelor's Degree preferred.
• Familiarity with these systems and tools: (SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator).

Benefits 😍

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Open vacation policy and 10 corporate holidays
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.