Senior HR Manager

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

OUR VALUES

EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.

QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.

WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.

WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.

ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.

FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.

OUR TEAM AND SUCCESS

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE

The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Oversee all aspects of HR operations in China, including recruitment, talent management, performance management, employee relations, compensation and benefits, and compliance.
• Partner with senior leadership and department heads to understand business needs and provide strategic HR support and solutions.
• Drive the recruitment process, including workforce planning, sourcing, selection, and onboarding, to attract and retain top talent.
• Ensure compliance with all local employment laws and regulations, staying abreast of changes and proactively addressing any potential issues.
• Foster a positive and inclusive work culture that promotes diversity, equity, and inclusion across all levels of the organization.
• Manage employee relations issues effectively, providing guidance and support to managers and employees to resolve conflicts and maintain a productive work environment.
• Collaborate with global HR teams to share best practices, leverage resources, and drive consistency across regions.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
• Minimum of 4 years of experience in HR, with significant experience managing HR operations in China and Hong KongDeep understanding of Chinese labor laws and regulations, with a proven track record of ensuring compliance in a multinational organization.
• Experience with both Chinese and Hong Kong employment laws and regulations is required.
• Strong leadership and management skills, with the ability to inspire and motivate a diverse team.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Strategic thinker with the ability to develop and execute HR initiatives that drive business results.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Fluency in Mandarin and English required.

Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.