Client Solutions Manager

Aleph represents the world’s leading platforms in 115+ markets, across new and existing geographies, enabling platforms like X, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.

Looking for a high caliber to manage, deliver, and optimize variety of performance-focused clients in the region. Candidates should be with a strong background in paid social media, specifically with direct response campaigns and performance clients.

What You’ll Do

• Advise, consult and improve organizational effectiveness
• Deliver intermediate reports and/or final campaign reports for invoicing
• Assist with strategies and process for new advertising opportunities and new products/emerging media
• Create business analysis and reports to monitor awareness and direct response campaign effectiveness
• Act as an expert platform-specific solutions, proactively find & offer solutions for advertisers & agencies to reach their business goals
• Manage campaign delivery processes and reporting on your own or by setting tasks to external partner teams
• Work closely with cross-functional project teams to maintain continuous product knowledge
• Manage existing business customer relationships, onboarding new strategic business clients, from the introduction of features to assisting with campaign creation and optimization
• Provide regular proactive two-way communication between clients and teams, to provide strong team representation and set proper client expectations
• Resolve client issues in an efficient, tactful manner, contributing to implementing solutions that prevent future problems

Requirements

• Account management is preferrable.
• Min 3 to 5 years of experience
• Social Media platforms experience ( Meta /Google/Snapchat/ TikTok/ YouTube...etc).
• Google Search/ Google Display experience and certification is a plus
• Programmatic experience is a plus
• Language: Arabic & English as for French language is preferable.
• Proven experience of managing multiple performance campaigns and optimizing results
• Deep understanding of website tracking and pixel implementation for performance measurement

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