Product Manager - Growth

Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence.

Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale. Plivo becomes a reliable communications platform with its Premium Communications Network that spans 190+ countries.

Founded in 2011, Plivo has over 300 employees remotely across the US, India, and Europe. Plivo was a part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures.

Plivo has been profitable for the past 7+ years, an unusual milestone for companies of this scale. Plivo’s success has landed it among the leading global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which has a market size of USD 12.5 billion in 2022. It is projected to reach USD 45.3 billion over the next five years.

Plivo is a people-centric organization with a culture of ownership. We offer industry-leading compensation and benefits, including excellent healthcare coverage, to our employees.

The key focus for this role is about Why and What to build. In this role, you will work with engineering, marketing, sales and support to own your respective product end to end.

Successful candidates will have shown the ability to ship a quality product in a fast-paced environment. It is particularly important that you have experience working directly with engineers and engineering management.

What would you be doing?

• Ownership of the growth charter of Plivo API and unlock new revenue opportunities for various Plivo products
• Engage with customers and cross-functional teams to design, deliver, and support the product.
• Managing the product backlog and prioritizing product stories in engineering sprints.
• Working closely with the engineering teams on new features and critical bugs.
• Internal and External stakeholder management.
• Roadmap definition and execution.
• Product training programs.

The buck stops at you on the following key aspects of the product:

• Product Quality: Bugs, Uptime, Stability, Test Process
• Product Development: User experience, New features, and enhancements
• P&L: Pricing, Packaging, Margins
• Sustainability: Enabling Sales, Support, Solutions Engineering & Customer Success teams

Who would be the right fit?

• At least 4 years of overall experience and 3 years of prior PM experience at a B2B tech start-Up is a must (OR) B2C with the same work experience also stands good given you have 2+ Years of Software Development background
• Must have at least 1 Year of growth PM experience
• Experience working with API products is a bonus
• Experience with stakeholders and customer management
• Co-founder or founding team experience at a start-Up is preferred

Perks & Benefits:

• Empowerment to plan and execute
• Medical and Life Insurance Open culture and working with a young and dynamic team
• Career advancement opportunities
• Generous leave policy