Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
SPECIFIC KEY RESULT AREAS
- Support product actuaries in managing a repository of RMM product rules and product history.
- Provide input on product technical issues throughout the product lifecycle.
- Ensure documentation of RMM product enhancements, annual rate reviews and annual savings changes, by creating and distributing sales manuals, product rules, A&P circulars and uploading to internal platforms (GSMobile, Intranet, etc).
- Provide recommendation on Arbitration complaints and forensic investigations, aligned with the fair treatment of customers.
- Co-ordinate and chair discretionary meetings, together with half-yearly reports to compliance and business owner.
- Analyse and provide commentary on RMM complaints, with recommendations for product or process improvements in line with market code of conduct.
- Create and execute plans that will enhance operational efficiency in non-standard or technical elements of the value chain and deliver excellent service to meet customer requirements.
- Build and maintain succ...
Old Mutual Life Assurance Company (SA) Ltd
A financial services company focused on the African opportunity.
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