Business Analysis Manager

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is:
- This role requires the leadership and management of experienced IT BA resources who are dedicated to the analysis of business requirements and the delivery of appropriate Information Technology (IT) solutions across the Company.
- As practical leader in business analysis domain

Scope 1: Analyze business needs

• To work closely with assigned department to initiate and implement both business strategic and system roadmap
• To have a deeply knowledge in business domain of assigned department.
• To determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• To design new programs by analyzing requirements; constructing workflow charts and diagrams including End-to-End process and Data flow; studying system capabilities; writing specifications.
• To work closely with designer for UI/UX prototypes adapting all business functions
• To improve systems by studying current practices, designing modifications
• To have a good understanding of organization-wide needs and be able to suggest solutions for resolution.
• To provide references for users by writing and maintaining user documentation; providing help desk support; training users.
• To maintain user confidence and protects operations by keeping information confidential.
• To maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices
• To produce regular reports for Business Analyst Manager and Project Manager giving updates on current projects and for future projects that have been submitted for evaluation, as appropriate.

Scope 2: Manage Business Solutions team

• Analyze new business initiatives and transform related business requirements into IT solution proposals including cost benefit case, key deliverables, issues & risks etc.
• Understand organization-wide issues and recommending appropriate work plans to deliver desired outcomes
• Work with other teams in the IT planning process, managing dependencies across the work streams and coordinating of activities where appropriate.
• Define system development roadmaps
• Maintain oversight of all IT strategic projects being managed across the organization.
• Work closely with Project Sponsors to define Project objectives, scope, key deliverables, budget, and implementation plan.
• Maintain and ensure quality of project deliverables (Quality Assurance)
• Produce regular progress reports for Head of IT and Project Sponsors on current projects and for future projects that have been submitted for evaluation, as appropriate.
• Ensure proper sign off for implemented projects and ensure they are handed over to the business owner upon completion.
• Implement and maintain a document storage system that will contain all project documentation
• Responsible and accountable for the management of direct reports including the recruitment, induction, supervision, appraisal, and development of team resources.
• To train technical solution & business domain knowledge for new members
• To join IT solution assessment and validation

Scope 3: Manage system development timeline of projects

• To develop and maintain the project management methodology including document templates, identifying project phases, reporting for successful project delivery.
• To be responsible for the delivery of projects aims and objectives as outlines in the relevant specifications for assigned projects.
• To monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.