Patrique Mercier Recruitment is excited to offer Italian customer service jobs in Athens, Greece. This is a unique opportunity for Italian-speaking professionals to immerse themselves in Greek life, food, and culture while working in a customer service role.
As an Italian customer service representative, you will have the chance to assist Italian-speaking customers with their inquiries, provide product information, and offer support. You will work with a diverse team of professionals in a dynamic and multicultural environment.
Joining our client's team means becoming part of a company that values customer satisfaction and provides a positive and inclusive work environment. Enjoy the vibrant lifestyle of Athens and explore the rich Greek heritage while advancing your career in customer service.
Responsibilities
- Deliver excellent customer service to Italian-speaking customers
- Handle customer inquiries via email, phone, and chat
- Provide product information and assist with order placement
- Resolve customer complaints or issues in a timely and professional manner
- Maintain accurate records of customer interactions
- Collaborate with team members to ensure customer satisfaction
- Stay updated on the company's products and promotions
Requirements
- Fluency in Italian and English, both written and spoken
- Prior experience in customer service is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and ability to work well under pressure
- Ability to multitask and prioritize effectively
- Attention to detail and commitment to delivering exceptional customer service
- Proficient in using computer systems and software applications
- Interest in Greek culture, food, and lifestyle
- Willingness to relocate and work in Athens, Greece
- Valid European passport or ID
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Summer, Christmas and Easter bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek lessons (all levels)
- Discounts on services and many extras
- All sorts of Cultural and Sports and Music events organised by the client.
Patrique Mercier Recruitment
Leading agency for candidates seeking jobs in their native language in other countries, specializing in social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications
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